Privacy Policy for trevalionxos.com
Your privacy matters to us. This policy explains how Trevalionxos collects and manages your personal data in accordance with Australian law.
Our Privacy Commitment
We take your privacy seriously—Trevalionxos ensures the protection and responsible use of your personal information while providing financial technology services.
This statement outlines our practices regarding information collection, usage, storage, and data rights under the Privacy Act 1988 and related regulations.
What Data We Collect
We collect personal details, technical data, and usage patterns needed to deliver and enhance your experience on the Trevalionxos platform.
Information You Provide Directly
- • Contact details given during account registration
- • Information entered when subscribing or submitting a form
- • Queries or messages sent to our support team
- • Preferences or customisation choices recorded for the platform
- • Any document uploads for verification purposes
Information Collected Automatically
- • Device details such as browser type and operating system
- • Usage logs including login dates, times, and session duration
- • Interaction data like dashboard navigation and feature clicks
- • IP address to provide secure access and support analytics
- • Cookies to remember preferences and improve the platform
How We Use Your Data
Your data helps tailor platform features, ensure security, facilitate communication, and comply with legal obligations.
- • To personalise dashboard content and notifications
- • For account management and authentication
- • For technical troubleshooting and user support
- • To improve platform performance through analytics
- • To send service updates or important changes
- • To comply with applicable laws and regulatory requests
- • For fraud detection and prevention
Our Promise: Trevalionxos applies strict security protocols to protect your information at every step, using a combination of technology and staff training.
Data Sharing and Disclosure
Personal data may be shared with trusted service providers for platform operations or legal obligations, never for unrelated marketing.
Trusted Service Providers
We partner with established technology and compliance providers, ensuring they meet data protection standards required by law.
Legal Requirements
We may disclose data to comply with court orders or legal investigations.
Anonymous Statistics
Aggregated or de-identified data is used for trend analysis and platform improvement.
Your Data Rights
You have the right to access, correct, delete, and control your personal information as set out under Australian privacy regulations.
- • Request access to your personal information records
- • Correct inaccurate or incomplete details we hold
- • Request deletion of your personal data from our systems
- • Obtain a copy of your data in a portable format
- • Object to specific processing for marketing or profiling
- • Request restriction of processing where applicable
Contact our privacy team to exercise your rights or request assistance with managing your information.
How We Safeguard Your Data
Protecting your data is a core value. We employ technical and organisational security measures to reduce risks of unauthorised access.
Technical Security Protocols
- • Secure encryption of data in transit and at rest
- • Multi-factor authentication for all accounts
- • Continuous monitoring for unusual login activity
- • Automated system updates and patch management
Organisational Safeguards
- • Regular privacy and security staff training
- • Access control based on job roles and need
- • Incident management and response protocol
- • Annual review of privacy policies and practices
Data Retention Policy
Your personal data is retained only as long as necessary for operational, regulatory, or legal purposes.
- • Details needed for maintaining your user account
- • Platform usage analytics and interaction data
- • Messages sent to support or notifications received
- • Transaction and invoice information when relevant
- • Opt-in marketing preferences and unsubscribes
We review retention practices regularly to ensure ongoing compliance.
International Data Transfers
If data leaves Australia, we require partners to meet privacy standards equivalent to those under Australian law.
- • Encrypted transmission of sensitive data sets
- • Signed data processing contracts with third parties
- • Periodic audits for cross-border data protection
- • User notification before significant transfer changes
Cookies and Tracking Tools
We use cookies strictly for the operation and enhancement of our services; you manage cookie preferences at any time.
Types of Cookies We Use
- • Required for basic website functions and security
- • Support analytics to help improve response times
- • Maintain your settings and preferences across visits
- • Enable enhanced features based on user choice
Set or adjust your cookie preferences through our privacy dashboard.
Policy Updates and Notifications
We may update this policy as legal or operational requirements evolve. You will always be notified of significant changes.
- • Website notices if our privacy practices change
- • Direct communication via email for major revisions
- • Platform alerts in your dashboard for key updates
- • Revision date display for transparency
Your continued use confirms your acknowledgment of any changes.
Contact Our Privacy Team
Questions or concerns? Reach our privacy team for support or data requests.
Trevalionxos
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61391891556
Email: content@trevalionxos.com
Last updated: January 5, 2026
Effective from: January 5, 2026